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<p class="eyebrow">Insurance Claims</p>
<h1>Automate and accelerate the claims lifecycle.</h1>
<p class="hero__copy">
Legacy claims systems create bottlenecks, raise administrative costs, and frustrate
policyholders. 247 Labs builds custom claims management software with AI-powered triage,
automated adjudication, and fraud detection to streamline end-to-end processing.
</p>
<div class="hero__actions">
<a class="button-primary" href="#contact">Talk to an Expert</a>
<a class="button-ghost" href="#case-studies">View Case Studies</a>
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<div class="hero__visual">
<img
src="https://247labs.com/wp-content/uploads/2025/01/Guardme-Verse-Logo-1024x683.avif"
alt="Claims management software delivery example"
/>
</div>
</div>
</section>
<section class="market-context">
<div class="container">
<p class="section-label">Why work with 247 Labs</p>
<div class="market-context__grid">
<article class="stat-card">
<strong>10+</strong>
<span class="stat-card__source">Years proven track record</span>
<p>247 Labs has built secure, complex software platforms for insurance and other regulated industries for more than a decade.</p>
</article>
<article class="stat-card">
<strong>98%</strong>
<span class="stat-card__source">Customer satisfaction</span>
<p>Execution quality, security discipline, and delivery reliability have earned long-term partnerships across enterprise software engagements.</p>
</article>
<article class="stat-card">
<strong>1,500+</strong>
<span class="stat-card__source">Projects completed</span>
<p>Our team has delivered platforms, automations, and digital products across insurance, healthcare, and enterprise operations.</p>
</article>
</div>
</div>
</section>
<section class="section challenge-map" id="services">
<div class="container">
<div class="section-heading">
<p class="eyebrow">Challenge Mapping</p>
<h2>Core claims management challenges mapped to practical software solutions.</h2>
<p>
High claim volumes, manual reviews, and fragmented systems create avoidable cost and delay.
We help insurers turn those operational bottlenecks into faster, more controlled digital workflows.
</p>
</div>
<div class="challenge-list">
<article class="challenge-row">
<div class="challenge-row__index">01</div>
<div class="challenge-row__body">
<h3>Manual claims processing destroys profit margins.</h3>
<p>
We replace repetitive, error-prone claims handling with automated intake, routing,
policy checks, and status management so adjusters can focus on exceptions instead of admin work.
</p>
<span>Often starts with workflow mapping and process automation design.</span>
</div>
<div class="challenge-row__action">
<a class="challenge-row__button" href="#contact">Claims Process Automation</a>
</div>
</article>
<article class="challenge-row">
<div class="challenge-row__index">02</div>
<div class="challenge-row__body">
<h3>Slow triage and adjudication create handling backlogs.</h3>
<p>
We build AI-powered triage and rules-based adjudication engines that route complex
claims intelligently and approve simpler claims faster.
</p>
<span>Best suited for insurers trying to reduce cycle times and bottlenecks.</span>
</div>
<div class="challenge-row__action">
<a class="challenge-row__button" href="#contact">AI Claims Triage</a>
</div>
</article>
<article class="challenge-row">
<div class="challenge-row__index">03</div>
<div class="challenge-row__body">
<h3>Fraud risk and disconnected systems reduce visibility.</h3>
<p>
We integrate fraud detection, audit trails, and real-time connections to policy,
payment, and ledger systems so claims data stays accurate and actionable.
</p>
<span>Critical for insurers managing complex compliance and payout risk.</span>
</div>
<div class="challenge-row__action">
<a class="challenge-row__button" href="#contact">Fraud and System Integration</a>
</div>
</article>
</div>
</div>
</section>
<section class="section section--muted">
<div class="container">
<div class="section-heading">
<p class="eyebrow">Services</p>
<h2>Claims management software services built for insurers under pressure to modernize.</h2>
<p>From FNOL intake to adjudication, fraud controls, and core system integrations, we build software around the realities of insurance operations.</p>
</div>
<div class="services-grid">
<article class="service-card service-card--featured">
<div class="service-card__icon">01</div>
<h3>Claims Workflow Discovery</h3>
<p>Map intake, adjudication, settlement, fraud review, and reporting workflows before build starts.</p>
<a href="#contact">Start discovery</a>
</article>
<article class="service-card">
<div class="service-card__icon">02</div>
<h3>Custom Claims Platforms</h3>
<p>Build secure web platforms for FNOL, adjuster workflows, claims status, and digital policyholder experiences.</p>
<a href="#contact">Discuss a platform</a>
</article>
<article class="service-card">
<div class="service-card__icon">03</div>
<h3>AI-Powered Claims Triage</h3>
<p>Use machine learning to analyze FNOL data, prioritize severity, and route claims to the right adjusters instantly.</p>
<a href="#contact">Explore AI triage</a>
</article>
<article class="service-card">
<div class="service-card__icon">04</div>
<h3>Automated Adjudication Logic</h3>
<p>Build rules engines that validate coverage, deductibles, and policy conditions to speed up standard decisions.</p>
<a href="#contact">Assess adjudication</a>
</article>
<article class="service-card">
<div class="service-card__icon">05</div>
<h3>Real-Time Fraud Detection</h3>
<p>Integrate predictive models and anomaly detection to identify suspicious claims before payouts occur.</p>
<a href="#contact">Explore fraud controls</a>
</article>
<article class="service-card">
<div class="service-card__icon">06</div>
<h3>Core System Integration</h3>
<p>Connect claims software to policy administration systems, financial ledgers, payment gateways, and reporting tools.</p>
<a href="#contact">Plan integrations</a>
</article>
</div>
</div>
</section>
<section class="section" id="case-studies">
<div class="container">
<div class="section-heading">
<p class="eyebrow">Case Studies</p>
<h2>Insurance success stories that connect claims complexity, execution, and outcome.</h2>
</div>
<div class="case-carousel">
<article class="case-card">
<img
class="case-card__image"
src="https://247labs.com/wp-content/uploads/2025/01/Guardme-Verse-Logo-1024x683.avif"
alt="GuardMe case study"
/>
<div class="case-card__body">
<span class="chip">Insurance / Mobile</span>
<h3>GuardMe health insurance app experience</h3>
<p class="case-card__metric">42% increase in mobile user engagement</p>
<p>A secure mobile experience that made policy access, claims tasks, and support simpler for insurance users.</p>
<a href="https://247labs.com/case-studies/your-health-insurance-made-easy/">Read more -></a>
</div>
</article>
<article class="case-card">
<img
class="case-card__image"
src="https://247labs.com/wp-content/uploads/case-studies/Thumbnails/EdgeBenifits-1024x683.png"
alt="Edge Benefits case study"
/>
<div class="case-card__body">
<span class="chip">Insurance / Benefits</span>
<h3>Edge Benefits insurance platform support</h3>
<p class="case-card__metric">High-volume platform reliability for insurance operations</p>
<p>Scalable platform engineering that supports policy administration, member workflows, and the operational demands of growing insurance programs.</p>
<a href="#contact">Talk to an Expert -></a>
</div>
</article>
<article class="case-card">
<img
class="case-card__image"
src="https://247labs.com/wp-content/uploads/2024/07/Image-Sim.webp"
alt="Insurance workflow product delivery case study"
/>
<div class="case-card__body">
<span class="chip">Insurance / UX</span>
<h3>Digital experiences that simplify complex policy workflows</h3>
<p class="case-card__metric">25% reduction in support inquiries on optimized experiences</p>
<p>Clearer digital workflows help policyholders complete tasks faster and give service teams fewer avoidable support requests to manage.</p>
<a href="#contact">Start Your Project -></a>
</div>
</article>
</div>
</div>
</section>
<section class="section section--muted" id="capabilities">
<div class="container">
<div class="capabilities-header">
<div class="section-heading capabilities-header__content">
<p class="eyebrow">Capabilities</p>
<h2>Grouped delivery strengths for insurers still defining the right claims platform path.</h2>
<p>247 Labs combines product strategy, platform engineering, AI workflow design, and compliance-minded delivery to build claims systems insurers can trust.</p>
</div>
<div class="capabilities-header__visuals" aria-hidden="true">
<img
class="capabilities-header__image"
src="https://247labs.com/wp-content/uploads/elementor/thumbs/Image-scaled-ripqmfjn5j7iayzxxeupoaycntyyf0acukngdqhiaw.png"
alt=""
/>
<img
class="capabilities-header__image"
src="https://247labs.com/wp-content/uploads/elementor/thumbs/Image-1-scaled-ripqofx7rryl4y2t6s4ziaouei27vp9osivuc1i6zs.png"
alt=""
/>
</div>
</div>
<div class="tabs" data-tabs>
<div class="tabs__list" role="tablist" aria-label="Capability tabs">
<button class="tabs__button is-active" type="button" role="tab" aria-selected="true" data-tab-target="product">Product</button>
<button class="tabs__button" type="button" role="tab" aria-selected="false" data-tab-target="engineering">Engineering</button>
<button class="tabs__button" type="button" role="tab" aria-selected="false" data-tab-target="ai">AI</button>
<button class="tabs__button" type="button" role="tab" aria-selected="false" data-tab-target="delivery">Compliance</button>
</div>
<div class="tabs__panel is-active" data-tab-panel="product">
<div class="tabs__content">
<div class="tabs__summary">
<h3>Claims intake and workflow design</h3>
<p>Clarify how claims should move from intake to resolution before implementation begins.</p>
</div>
<ul class="feature-list">
<li>First Notice of Loss workflow mapping</li>
<li>Adjuster dashboard design</li>
<li>Policyholder self-serve experience planning</li>
<li>Requirements prioritization for claims teams</li>
</ul>
<div class="tabs__actions">
<a class="tabs__action-primary" href="#contact">Plan Claims Workflows</a>
<a class="tabs__action-secondary" href="#contact">Talk to an Expert</a>
</div>
</div>
</div>
<div class="tabs__panel" data-tab-panel="engineering" hidden>
<div class="tabs__content">
<div class="tabs__summary">
<h3>Platform engineering and integrations</h3>
<p>Connect modern claims workflows to existing insurance systems without disrupting day-to-day operations.</p>
</div>
<ul class="feature-list">
<li>Cloud-native claims platform architecture</li>
<li>Policy administration system integrations</li>
<li>Payment and ledger connectivity</li>
<li>Quality assurance and release support</li>
</ul>
<div class="tabs__actions">
<a class="tabs__action-primary" href="#contact">Plan Platform Integrations</a>
<a class="tabs__action-secondary" href="#contact">Talk to an Expert</a>
</div>
</div>
</div>
<div class="tabs__panel" data-tab-panel="ai" hidden>
<div class="tabs__content">
<div class="tabs__summary">
<h3>AI triage and fraud controls</h3>
<p>Apply AI where it improves speed, consistency, and fraud oversight across the claims lifecycle.</p>
</div>
<ul class="feature-list">
<li>FNOL severity assessment and routing</li>
<li>Automated adjudication rules</li>
<li>Fraud pattern detection</li>
<li>Pragmatic AI implementation planning</li>
</ul>
<div class="tabs__actions">
<a class="tabs__action-primary" href="#contact">Explore AI Triage</a>
<a class="tabs__action-secondary" href="#contact">Talk to an Expert</a>
</div>
</div>
</div>
<div class="tabs__panel" data-tab-panel="delivery" hidden>
<div class="tabs__content">
<div class="tabs__summary">
<h3>Security, compliance, and governance</h3>
<p>Build with the auditability, access control, and security discipline insurers expect from enterprise software partners.</p>
</div>
<ul class="feature-list">
<li>PIPEDA, HIPAA, and OSFI-aware system design</li>
<li>Immutable audit trails</li>
<li>Security testing and penetration reviews</li>
<li>Incremental release governance</li>
</ul>
<div class="tabs__actions">
<a class="tabs__action-primary" href="#contact">Review Compliance Needs</a>
<a class="tabs__action-secondary" href="#contact">Talk to an Expert</a>
</div>
</div>
</div>
</div>
</div>
</section>
<section class="integrations" id="integrations">
<div class="container">
<div class="integration-stack__intro">
<div class="integration-stack__intro-heading">
<p class="eyebrow">Integrations and Ecosystem Fit</p>
<h3>Enterprise-ready tooling alignment for teams that cannot rebuild from scratch.</h3>
</div>
<div class="integration-stack__intro-copy">
<p>
Claims software has to fit the policy, finance, and reporting systems insurers already depend on.
We design around existing infrastructure so modernization can happen without forcing a full rip-and-replace.
</p>
</div>
</div>
<div class="integration-stack__table" role="list" aria-label="Integration ecosystem categories">
<div class="integration-stack__row" role="listitem">
<div class="integration-stack__category">Business Platforms</div>
<div class="integration-stack__cell">
<strong>Salesforce</strong>
<span>CRM workflows</span>
</div>
<div class="integration-stack__cell">
<strong>Microsoft</strong>
<span>Productivity stack</span>
</div>
<div class="integration-stack__cell">
<strong>Shopify</strong>
<span>Commerce operations</span>
</div>
<div class="integration-stack__cell">
<strong>Healthcare Cloud</strong>
<span>Regulated service contexts</span>
</div>
</div>
<div class="integration-stack__row" role="listitem">
<div class="integration-stack__category">Cloud and Infrastructure</div>
<div class="integration-stack__cell">
<strong>Microsoft Azure</strong>
<span>Enterprise cloud hosting</span>
</div>
<div class="integration-stack__cell">
<strong>Amazon Web Services</strong>
<span>Scalable backend infrastructure</span>
</div>
<div class="integration-stack__cell">
<strong>Containers</strong>
<span>Portable deployment paths</span>
</div>
<div class="integration-stack__cell">
<strong>Monitoring</strong>
<span>Operational visibility</span>
</div>
</div>
<div class="integration-stack__row" role="listitem">
<div class="integration-stack__category">Integration Layer</div>
<div class="integration-stack__cell">
<strong>Custom APIs</strong>
<span>System-to-system communication</span>
</div>
<div class="integration-stack__cell">
<strong>Webhooks</strong>
<span>Event-driven coordination</span>
</div>
<div class="integration-stack__cell">
<strong>SSO</strong>
<span>Identity continuity</span>
</div>
<div class="integration-stack__cell">
<strong>Middleware</strong>
<span>Workflow orchestration</span>
</div>
</div>
<div class="integration-stack__row" role="listitem">
<div class="integration-stack__category">Data Systems</div>
<div class="integration-stack__cell">
<strong>PostgreSQL</strong>
<span>Modern relational data</span>
</div>
<div class="integration-stack__cell">
<strong>Legacy Databases</strong>
<span>Operational dependency support</span>
</div>
<div class="integration-stack__cell">
<strong>Warehouses</strong>
<span>Reporting and analytics</span>
</div>
<div class="integration-stack__cell">
<strong>Secure Sync</strong>
<span>Controlled data exchange</span>
</div>
</div>
<div class="integration-stack__row" role="listitem">
<div class="integration-stack__category">Delivery Tooling</div>
<div class="integration-stack__cell">
<strong>QA Automation</strong>
<span>Release confidence</span>
</div>
<div class="integration-stack__cell">
<strong>CI/CD</strong>
<span>Incremental deployment</span>
</div>
<div class="integration-stack__cell">
<strong>DevOps Support</strong>
<span>Environment stability</span>
</div>
<div class="integration-stack__cell">
<strong>Release Governance</strong>
<span>Risk-aware delivery</span>
</div>
</div>
</div>
</div>
</section>
<section class="testimonial-band">
<div class="container testimonial-band__inner">
<p class="testimonial-band__glyph">"</p>
<img
class="testimonial-band__logo"
src="https://guard.me/content/dam/guardmecav2/main-site-assets/Guard-Me-Footer-Logo.png"
alt="GuardMe logo"
referrerpolicy="no-referrer"
/>
<blockquote class="testimonial-band__quote">
247 Labs transformed a non-responsive insurance portal into a mobile-friendly experience
where users could manage claims, review policies, and access support more easily.
</blockquote>
<p class="testimonial-band__attribution">Insurance Platform Delivery - GuardMe Member Experience</p>
</div>
</section>
<section class="section benefits">
<div class="container">
<div class="section-heading">
<p class="eyebrow">Business Benefits</p>
<h2>Why modern claims software changes insurer economics.</h2>
<p>Modern claims platforms improve speed, visibility, and service quality while reducing the operating drag of manual processing.</p>
</div>
<div class="benefits-grid">
<article class="benefit-item">
<h3>Lower handling costs</h3>
<p>Automate repetitive claims tasks and reduce manual administrative overhead.</p>
</article>
<article class="benefit-item">
<h3>Accelerate resolution</h3>
<p>Use triage and adjudication logic to move straightforward claims faster.</p>
</article>
<article class="benefit-item">
<h3>Improve policyholder trust</h3>
<p>Create more transparent, responsive claims experiences across digital channels.</p>
</article>
<article class="benefit-item">
<h3>Reduce fraud exposure</h3>
<p>Detect anomalies earlier and add more control around suspicious activity.</p>
</article>
<article class="benefit-item">
<h3>Preserve core systems</h3>
<p>Modernize around existing PAS and finance infrastructure instead of replacing everything.</p>
</article>
</div>
</div>
</section>
<section class="cta-band">
<div class="container cta-band__inner">
<div class="cta-band__visuals" aria-hidden="true">
<img
class="cta-band__image"
src="https://247labs.com/wp-content/uploads/elementor/thumbs/image-28-rioxmg52di1kil0q3z4ri6p7qoplxs9xokgd0je7pe.png"
alt=""
/>
<img
class="cta-band__image"
src="https://247labs.com/wp-content/uploads/elementor/thumbs/image-35-rioxnws1081mkqw9klvvdtf109i5wu2wjszjw1860y.png"
alt=""
/>
<img
class="cta-band__image"
src="https://247labs.com/wp-content/uploads/elementor/thumbs/clutch-global-rioxlptl251jhi2ydnr7kdcb3wbby9dg8y6rksh8jm.png"
alt=""
/>
<img
class="cta-band__image"
src="https://247labs.com/wp-content/uploads/elementor/thumbs/image-31-rioxotodnfanv3kh8i3tb345sr00e8picbtjopvdz6.png"
alt=""
/>
<img
class="cta-band__image"
src="https://247labs.com/wp-content/uploads/elementor/thumbs/techreviewer-top-software-developers-2022-rioxmv6heum5ocevo5msm2wl8unhcxxn2mw4oyrwxu.png"
alt=""
/>
<img
class="cta-band__image"
src="https://247labs.com/wp-content/uploads/elementor/thumbs/image-35-rioxnws1081mkqw9klvvdtf109i5wu2wjszjw1860y.png"
alt=""
/>
</div>
<div class="cta-band__content">
<h2>Ready to modernize your claims processing?</h2>
<p>Work with 247 Labs to build secure, AI-powered claims software that reduces handling costs, improves throughput, and gives policyholders a better experience.</p>
<a class="button-dark" href="#contact">Start Your Project</a>
</div>
</div>
</section>
<section class="section faq" id="faq">
<div class="container faq__layout">
<div class="faq__intro">
<p class="eyebrow">FAQ</p>
<h2>Questions insurers ask before starting a claims software project.</h2>
<p>Common questions from insurance teams evaluating claims modernization, integrations, and delivery risk.</p>
</div>
<div class="faq__items">
<article class="faq-item">
<button class="faq-item__trigger" type="button" aria-expanded="true">
<span>Can you integrate claims software with our existing policy administration system?</span>
<span class="faq-item__symbol">-</span>
</button>
<div class="faq-item__content">
<p>Yes. 247 Labs uses secure APIs and middleware patterns to connect claims platforms with PAS, payment gateways, ledgers, and related insurance systems.</p>
</div>
</article>
<article class="faq-item">
<button class="faq-item__trigger" type="button" aria-expanded="false">
<span>Do you build AI into claims workflows?</span>
<span class="faq-item__symbol">+</span>
</button>
<div class="faq-item__content" hidden>
<p>Yes. We implement AI where it has operational value, including FNOL triage, routing, fraud detection, and decision-support for adjusters.</p>
</div>
</article>
<article class="faq-item">
<button class="faq-item__trigger" type="button" aria-expanded="false">
<span>How do you handle insurance data security and compliance?</span>
<span class="faq-item__symbol">+</span>
</button>
<div class="faq-item__content" hidden>
<p>Security is built into architecture, access control, testing, audit trails, and deployment practices so the platform is ready for enterprise review.</p>
</div>
</article>
<article class="faq-item">
<button class="faq-item__trigger" type="button" aria-expanded="false">
<span>Can you modernize an existing claims platform instead of replacing it?</span>
<span class="faq-item__symbol">+</span>
</button>
<div class="faq-item__content" hidden>
<p>Yes. We often modernize around legacy systems through phased improvements, new interfaces, workflow automation, and integrations rather than full replacement.</p>
</div>
</article>
</div>
</div>
</section>
<section class="contact-section" id="contact">
<div class="contact-section__intro-band">
<div class="contact-section__intro-inner">
<h2 class="contact-section__title">Let's modernize your<br />claims operation.</h2>
</div>
</div>
<div class="contact-section__shell">
<div class="contact-section__content">
<p class="contact-section__body">
We help insurers scope custom claims platforms, identify high-value automation opportunities,
and plan the integrations and controls required for a reliable rollout.
</p>
<p class="contact-section__body">
Call us at <a href="tel:18772477421">1-877-247-7421</a> or email
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<h3>Your Benefits:</h3>
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<li><span class="contact-section__check">✓</span><span>Client Oriented</span></li>
<li><span class="contact-section__check">✓</span><span>Independent</span></li>
<li><span class="contact-section__check">✓</span><span>Competent</span></li>
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<li><span class="contact-section__check">✓</span><span>Result-driven</span></li>
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<h3>What happens next?</h3>
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<span class="contact-section__step-number">1</span>
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<span class="contact-section__step-number">3</span>
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<h3>Office Locations:</h3>
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<li><span class="contact-section__check">✓</span><span>170 University Ave, Toronto, Ontario M5H 3B3</span></li>
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<li><span class="contact-section__check">✓</span><span>95 Mural St, Richmond Hill, Ontario L4B 3G2</span></li>
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