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<p class="eyebrow eyebrow--light">Custom Patient Engagement Solutions</p>
<h1>Build patient engagement software that improves access, adherence, and outcomes.</h1>
<p class="hero__copy">
247 Labs designs and builds secure PHIPA- and HIPAA-ready patient portals, healthcare
mobile apps, and communication workflows that connect patients more effectively with care
teams.
</p>
<div class="hero__actions">
<a class="button-dark" href="#contact">Talk to an Expert</a>
<a class="hero__link" href="#case-studies">View healthcare case studies ↓</a>
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<h2 class="hero__form-title">Schedule A Free Consultation</h2>
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<section class="trust-bar">
<div class="container trust-bar__grid">
<article class="trust-bar__item">
<strong>15+</strong>
<span>Years building secure healthcare and enterprise software</span>
</article>
<article class="trust-bar__item">
<strong>1,500+</strong>
<span>Projects delivered across web, mobile, and custom platforms</span>
</article>
<article class="trust-bar__item">
<strong>98%</strong>
<span>Customer satisfaction across long-term delivery engagements</span>
</article>
<article class="trust-bar__item">
<strong>70+</strong>
<span>Specialists spanning product, engineering, QA, and DevOps</span>
</article>
</div>
</section>
<section class="section" id="services">
<div class="container">
<div class="section-heading section-heading--with-visuals">
<div class="section-heading__content">
<p class="eyebrow">Patient Engagement Capabilities</p>
<h2>Specific healthcare software services built around the patient journey.</h2>
<p>
From secure portals to mobile-first communication experiences, each service line is
designed to reduce friction for patients while fitting the operational realities of
healthcare teams.
</p>
</div>
<div class="section-heading__visuals" aria-hidden="true">
<img
class="section-heading__image"
src="https://247labs.com/wp-content/uploads/elementor/thumbs/Image-scaled-ripqmfjn5j7iayzxxeupoaycntyyf0acukngdqhiaw.png"
alt=""
/>
<img
class="section-heading__image"
src="https://247labs.com/wp-content/uploads/elementor/thumbs/Image-1-scaled-ripqofx7rryl4y2t6s4ziaouei27vp9osivuc1i6zs.png"
alt=""
/>
</div>
</div>
<div class="services-grid">
<article class="service-card">
<div class="service-card__icon">01</div>
<h3>Custom Patient Portal Development</h3>
<p>Build secure portals for scheduling, messaging, prescription requests, and self-service access tied to the care journey.</p>
<a href="#contact">Plan a patient portal project</a>
</article>
<article class="service-card">
<div class="service-card__icon">02</div>
<h3>Healthcare Mobile App Development</h3>
<p>Create iOS and Android experiences for reminders, telehealth access, education, and patient communication on the go.</p>
<a href="#contact">Scope a mobile health app</a>
</article>
<article class="service-card">
<div class="service-card__icon">03</div>
<h3>PHIPA and HIPAA Compliance Engineering</h3>
<p>Design compliant architectures with secure authentication, encrypted data handling, and audit-ready workflows.</p>
<a href="#contact">Review compliance needs</a>
</article>
<article class="service-card">
<div class="service-card__icon">04</div>
<h3>Remote Patient Monitoring</h3>
<p>Connect wearables, sensors, and reporting tools so clinicians can monitor patients proactively outside the clinic.</p>
<a href="#contact">Explore RPM delivery</a>
</article>
<article class="service-card">
<div class="service-card__icon">05</div>
<h3>AI-Powered Triage and Chatbots</h3>
<p>Reduce administrative overhead with symptom guidance, routing flows, and patient support automation available around the clock.</p>
<a href="#contact">Explore AI triage</a>
</article>
<article class="service-card">
<div class="service-card__icon">06</div>
<h3>EHR and System Integrations</h3>
<p>Integrate new patient engagement tools with EHRs, CRMs, and operational systems without forcing disruptive replacement.</p>
<a href="#contact">Assess integration fit</a>
</article>
</div>
<div class="section-cta">
<a class="button-primary" href="#contact">Discuss your patient experience roadmap</a>
</div>
</div>
</section>
<section class="section section--muted" id="why-247">
<div class="container">
<div class="logo-band">
<p class="logo-band__label">Trusted by healthcare organizations working in regulated, high-stakes environments</p>
<div class="logo-band__row">
<img
class="logo-band__image"
src="https://247labs.com/wp-content/uploads/2025/01/sickKids-uai-298x128-1.webp"
alt="SickKids"
/>
<img
class="logo-band__image"
src="https://247labs.com/wp-content/uploads/2025/01/resident-of-canada-doctors-uai-298x128-1.webp"
alt="Resident Doctors of Canada"
/>
<img
class="logo-band__image"
src="https://247labs.com/wp-content/uploads/2025/01/world-vision-uai-298x128-1.webp"
alt="World Vision"
/>
<img
class="logo-band__image"
src="https://247labs.com/wp-content/uploads/2025/01/pG-uai-298x128-1-1.webp"
alt="P and G"
/>
<img
class="logo-band__image"
src="https://www.trinity-group.com/wp-content/uploads/2025/08/The-Royal-Ottawa-Hospital-Logo.png"
alt="The Royal Ottawa Hospital"
/>
</div>
</div>
<blockquote class="testimonial">
<div class="testimonial__logo">
<img
src="https://guard.me/content/dam/guardmecav2/logos/GM_logo.png"
alt="GuardMe logo"
referrerpolicy="no-referrer"
/>
</div>
<div class="testimonial__content">
<p>
"247 Labs supported our research studies and medical education platform with the product,
UX, backend, and DevOps depth needed to keep a complex healthcare solution moving."
</p>
<footer>Martin-Pecaric, CEO, ImageSim-SickKids</footer>
</div>
</blockquote>
</div>
</section>
<section class="section" id="case-studies">
<div class="container case-study-stack">
<article class="case-study">
<div class="case-study__media">
<img
class="case-study__visual-image"
src="https://247labs.com/wp-content/uploads/2024/07/Image-Sim.webp"
alt="ImageSim healthcare learning platform case study"
/>
</div>
<div class="case-study__content">
<span class="chip">Healthcare / Education</span>
<div class="case-study__metric-row">
<strong class="case-study__metric">50%</strong>
<p class="case-study__metric-label">increase in course enrollment for a secure healthcare learning platform</p>
</div>
<h3>ImageSim: a secure learning management platform for healthcare professionals.</h3>
<p>
247 Labs built a scalable, compliant LMS with personalized training paths, interactive
simulations, and integrated assessments for medical professionals.
</p>
<a href="https://247labs.com/case-studies/imagesim/">Read case study -></a>
</div>
</article>
<article class="case-study case-study--reverse">
<div class="case-study__media">
<img
class="case-study__visual-image"
src="https://247labs.com/wp-content/uploads/2025/01/Guardme-Verse-Logo-1024x683.avif"
alt="GuardMe patient engagement app case study"
/>
</div>
<div class="case-study__content">
<span class="chip">Healthcare / Insurance</span>
<div class="case-study__metric-row">
<strong class="case-study__metric">24/7</strong>
<p class="case-study__metric-label">access to policy, claims, providers, and support from a mobile-first experience</p>
</div>
<h3>GuardMe: a patient-facing mobile app for easier health insurance management.</h3>
<p>
247 Labs transformed a non-responsive student insurance portal into a mobile-friendly
healthcare experience where users can submit claims, review policies, and find care
resources more easily.
</p>
<a href="https://247labs.com/case-studies/your-health-insurance-made-easy/">Read case study -></a>
</div>
</article>
</div>
</section>
<section class="section section--muted solution-compare">
<div class="container">
<div class="solution-compare__intro">
<div class="solution-compare__heading">
<p class="eyebrow">Solution Planning</p>
<h2>Custom vs platform-based healthcare software</h2>
</div>
<div class="solution-compare__copy">
<p>
The choice between custom healthcare software and platform-based tools depends on your
workflows, integration needs, compliance requirements, and long-term growth plans. 247
Labs helps healthcare teams decide which model best supports care delivery and patient
experience.
</p>
</div>
</div>
<div class="solution-compare__table" role="table" aria-label="Custom versus platform-based healthcare software">
<div class="solution-compare__header" role="row">
<div class="solution-compare__spacer" aria-hidden="true"></div>
<div class="solution-compare__column-title" role="columnheader">Custom software</div>
<div class="solution-compare__column-title" role="columnheader">Platform-based software</div>
</div>
<div class="solution-compare__divider" aria-hidden="true"></div>
<div class="solution-compare__row" role="row">
<div class="solution-compare__label" role="rowheader">Pros</div>
<div class="solution-compare__cell" role="cell">
<ul class="solution-compare__list">
<li>Tailored to your exact patient and staff workflows</li>
<li>Full control over features, data, and roadmap priorities</li>
<li>Flexible integrations with EHRs and operational systems</li>
</ul>
</div>
<div class="solution-compare__cell" role="cell">
<ul class="solution-compare__list">
<li>Lower upfront costs</li>
<li>Faster initial implementation</li>
<li>Useful when vendor features already fit the workflow</li>
</ul>
</div>
</div>
<div class="solution-compare__row solution-compare__row--bordered" role="row">
<div class="solution-compare__label" role="rowheader">Cons</div>
<div class="solution-compare__cell" role="cell">
<ul class="solution-compare__list">
<li>Higher upfront investment</li>
<li>Longer implementation timeline</li>
<li>Ongoing ownership of maintenance and enhancements</li>
</ul>
</div>
<div class="solution-compare__cell" role="cell">
<ul class="solution-compare__list">
<li>Vendor-defined functionality and roadmap limits</li>
<li>Less flexibility for specialized care workflows</li>
<li>Can be harder to scale around unique operational needs</li>
</ul>
</div>
</div>
</div>
</div>
</section>
<section class="section process" id="process">
<div class="container">
<div class="section-heading section-heading--center">
<p class="eyebrow">Our Approach</p>
<h2>A proven healthcare app development process for patient engagement platforms.</h2>
<p>
The delivery path is structured to reduce patient-experience friction, satisfy compliance
expectations, and fit the realities of healthcare operations.
</p>
</div>
<div class="process__grid">
<article class="process-step">
<span class="process-step__number">01</span>
<h3>Patient Journey Discovery</h3>
<p>Identify patient needs, workflow gaps, and communication bottlenecks.</p>
</article>
<article class="process-step">
<span class="process-step__number">02</span>
<h3>User-Centric UI/UX Design</h3>
<p>Design accessible, intuitive experiences for diverse patient users.</p>
</article>
<article class="process-step">
<span class="process-step__number">03</span>
<h3>Secure Development</h3>
<p>Build compliant software with clean EHR and system integrations.</p>
</article>
<article class="process-step">
<span class="process-step__number">04</span>
<h3>Testing and Compliance Auditing</h3>
<p>Validate quality, device performance, and compliance before launch.</p>
</article>
<article class="process-step">
<span class="process-step__number">05</span>
<h3>Launch and Improvement</h3>
<p>Launch smoothly, monitor usage, and refine with feedback.</p>
</article>
<article class="process-step">
<span class="process-step__number">06</span>
<h3>Continuous Improvement After Launch</h3>
<p>Improve reporting, usability, integrations, and workflows over time.</p>
</article>
</div>
</div>
</section>
<section class="cta-band">
<div class="container cta-band__inner">
<h2>Ready to modernize your patient experience?</h2>
<p>
Partner with a healthcare app development team that can build secure, intuitive patient
engagement software your organization can actually deploy and your patients will actually use.
</p>
<a class="button-dark" href="#contact">Start your project</a>
</div>
</section>
<section class="integrations" id="integrations">
<div class="container">
<div class="integration-stack__intro">
<div class="integration-stack__intro-heading">
<p class="eyebrow">Healthcare Integrations</p>
<h3>Enterprise-ready ecosystem fit for healthcare teams that cannot rebuild from scratch.</h3>
</div>
<div class="integration-stack__intro-copy">
<p>
Patient engagement platforms only work when they fit the systems your clinicians and
operations teams already rely on. We build around existing healthcare infrastructure
instead of forcing unnecessary rip-and-replace decisions.
</p>
</div>
</div>
<div class="integration-stack__table" role="list" aria-label="Integration ecosystem categories">
<div class="integration-stack__row" role="listitem">
<div class="integration-stack__category">Clinical Systems</div>
<div class="integration-stack__cell">
<strong>EHR Platforms</strong>
<span>Clinical records and care workflows</span>
</div>
<div class="integration-stack__cell">
<strong>Patient Portals</strong>
<span>Existing digital front doors</span>
</div>
<div class="integration-stack__cell">
<strong>Scheduling Systems</strong>
<span>Appointment coordination</span>
</div>
<div class="integration-stack__cell">
<strong>Telehealth Tools</strong>
<span>Remote visit experiences</span>
</div>
</div>
<div class="integration-stack__row" role="listitem">
<div class="integration-stack__category">Cloud and Infrastructure</div>
<div class="integration-stack__cell">
<strong>Microsoft Azure</strong>
<span>Healthcare-grade cloud hosting</span>
</div>
<div class="integration-stack__cell">
<strong>Amazon Web Services</strong>
<span>Scalable patient platform infrastructure</span>
</div>
<div class="integration-stack__cell">
<strong>Containers</strong>
<span>Portable, resilient deployment paths</span>
</div>
<div class="integration-stack__cell">
<strong>Monitoring</strong>
<span>Operational and security visibility</span>
</div>
</div>
<div class="integration-stack__row" role="listitem">
<div class="integration-stack__category">Integration Layer</div>
<div class="integration-stack__cell">
<strong>Custom APIs</strong>
<span>Secure system-to-system communication</span>
</div>
<div class="integration-stack__cell">
<strong>Webhooks</strong>
<span>Event-driven patient workflow coordination</span>
</div>
<div class="integration-stack__cell">
<strong>SSO</strong>
<span>Staff and patient identity continuity</span>
</div>
<div class="integration-stack__cell">
<strong>Middleware</strong>
<span>Workflow orchestration across care systems</span>
</div>
</div>
<div class="integration-stack__row" role="listitem">
<div class="integration-stack__category">Data Systems</div>
<div class="integration-stack__cell">
<strong>PostgreSQL</strong>
<span>Modern relational data</span>
</div>
<div class="integration-stack__cell">
<strong>Legacy Databases</strong>
<span>Support for existing healthcare dependencies</span>
</div>
<div class="integration-stack__cell">
<strong>Warehouses</strong>
<span>Patient engagement reporting and analytics</span>
</div>
<div class="integration-stack__cell">
<strong>Secure Sync</strong>
<span>Controlled protected-health-information exchange</span>
</div>
</div>
<div class="integration-stack__row" role="listitem">
<div class="integration-stack__category">Delivery Tooling</div>
<div class="integration-stack__cell">
<strong>QA Automation</strong>
<span>Release confidence across regulated flows</span>
</div>
<div class="integration-stack__cell">
<strong>CI/CD</strong>
<span>Incremental compliant deployment</span>
</div>
<div class="integration-stack__cell">
<strong>DevOps Support</strong>
<span>Environment stability and uptime</span>
</div>
<div class="integration-stack__cell">
<strong>Release Governance</strong>
<span>Risk-aware healthcare delivery</span>
</div>
</div>
</div>
</div>
</section>
<section class="section section--muted related">
<div class="container">
<div class="section-heading">
<p class="eyebrow">Related Expertise</p>
<h2>Explore adjacent healthcare software capabilities.</h2>
<p>These related delivery paths support patient engagement initiatives that need deeper clinical, technical, or operational integration.</p>
</div>
<div class="related__grid">
<article class="related-card">
<h3>Remote Patient Monitoring</h3>
<p>Extend care beyond the clinic with connected monitoring workflows and proactive intervention models.</p>
<a href="#contact">Explore RPM -></a>
</article>
<article class="related-card">
<h3>Healthcare Mobile Apps</h3>
<p>Build mobile-first patient experiences for reminders, support, education, and telehealth access.</p>
<a href="#contact">Explore mobile apps -></a>
</article>
<article class="related-card">
<h3>Clinical System Integration</h3>
<p>Connect EHRs, scheduling systems, and data platforms so patient tools work inside real healthcare operations.</p>
<a href="#contact">Explore integration -></a>
</article>
</div>
</div>
</section>
<section class="section faq" id="insights">
<div class="container faq__layout">
<div class="faq__intro">
<p class="eyebrow">Common Questions</p>
<h2>Answers healthcare teams ask before starting a patient engagement project.</h2>
<p>
These questions address the delivery, compliance, and integration concerns that usually
come up before a healthcare software engagement moves forward.
</p>
</div>
<div class="faq__items">
<article class="faq-item">
<button class="faq-item__trigger" type="button" aria-expanded="true">
<span>Can you integrate patient engagement software with our existing EHR or portal?</span>
<span class="faq-item__symbol">-</span>
</button>
<div class="faq-item__content">
<p>Yes. 247 Labs builds around existing healthcare systems and can integrate new patient tools with EHRs, scheduling systems, CRMs, and related platforms.</p>
</div>
</article>
<article class="faq-item">
<button class="faq-item__trigger" type="button" aria-expanded="false">
<span>How do you approach PHIPA and HIPAA compliance?</span>
<span class="faq-item__symbol">+</span>
</button>
<div class="faq-item__content" hidden>
<p>Compliance is built into architecture, authentication, data handling, QA, and release review so the solution is ready for security and privacy scrutiny.</p>
</div>
</article>
<article class="faq-item">
<button class="faq-item__trigger" type="button" aria-expanded="false">
<span>Do you build both patient portals and mobile healthcare apps?</span>
<span class="faq-item__symbol">+</span>
</button>
<div class="faq-item__content" hidden>
<p>Yes. Engagements can include secure web portals, native or cross-platform mobile apps, and the backend systems needed to support them.</p>
</div>
</article>
<article class="faq-item">
<button class="faq-item__trigger" type="button" aria-expanded="false">
<span>Can you work with our internal clinical, product, or IT teams?</span>
<span class="faq-item__symbol">+</span>
</button>
<div class="faq-item__content" hidden>
<p>Yes. 247 Labs can lead the project end to end or work alongside internal stakeholders to support discovery, design, development, QA, and deployment.</p>
</div>
</article>
<article class="faq-item">
<button class="faq-item__trigger" type="button" aria-expanded="false">
<span>What does a typical first engagement look like?</span>
<span class="faq-item__symbol">+</span>
</button>
<div class="faq-item__content" hidden>
<p>Most projects start with patient journey discovery, technical scoping, and integration planning before moving into design, secure build, and rollout.</p>
</div>
</article>
</div>
</div>
</section>
<section class="contact-section" id="contact">
<div class="contact-section__intro-band">
<div class="contact-section__intro-inner">
<h2 class="contact-section__title">Let's improve patient<br />engagement together.</h2>
</div>
</div>
<div class="contact-section__shell">
<div class="contact-section__content">
<p class="contact-section__body">
We can help you scope a compliant patient engagement platform, validate integrations, and
define the right delivery path for your healthcare organization.
</p>
<p class="contact-section__body">
Call us at <a href="tel:18772477421">1-877-247-7421</a> or email
<a href="mailto:hello@247labs.com">hello@247labs.com</a>
</p>
<div>
<h3>Your Benefits:</h3>
<div class="contact-section__list-grid">
<ul class="contact-section__list">
<li><span class="contact-section__check">✓</span><span>Client Oriented</span></li>
<li><span class="contact-section__check">✓</span><span>Independent</span></li>
<li><span class="contact-section__check">✓</span><span>Competent</span></li>
</ul>
<ul class="contact-section__list">
<li><span class="contact-section__check">✓</span><span>Result-driven</span></li>
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<h3>What happens next?</h3>
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<span class="contact-section__step-number">1</span>
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<span class="contact-section__step-number">2</span>
<span class="contact-section__step-copy">We do a discovery and consulting meeting</span>
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<span class="contact-section__step-number">3</span>
<span class="contact-section__step-copy">We prepare a proposal aligned to your care, compliance, and integration needs</span>
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<h3>Office Locations:</h3>
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<li><span class="contact-section__check">✓</span><span>170 University Ave, Toronto, Ontario M5H 3B3</span></li>
</ul>
<ul class="contact-section__location-list">
<li><span class="contact-section__check">✓</span><span>95 Mural St, Richmond Hill, Ontario L4B 3G2</span></li>
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